Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2018 - 13:30 PDT
To our valued clients, we received the below message from our delivery service provider, FedEx.
FedEx Express National Service Disruption
Last updated: June 29, 2018
FedEx Express experienced substantial flight and sort disruptions at the Memphis hub last night due to severe thunderstorms. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of June 29, 2018. FedEx is committed to provide service to the best of our ability. Please continue to check fedex.com for updates.
Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center. Operational impacts to other FedEx operating companies may vary due to local weather conditions.
Consistent with the provisions of the FedEx Service Guide, FedEx Express money-back guarantee is suspended for U.S. packages and shipments inbound into the U.S. from international locations with a delivery commitment of June 29, 2018.
Posted Jun 29, 2018 - 13:29 PDT
This scheduled maintenance affected: Merchant Control Center and Portal Cloud.