Automated Report Generation Unavailable
Incident Report for POSPortal
Resolved
All reports have been successfully generating since the issue was resolved. This incident is now being closed.
Posted 5 months ago. Jul 30, 2018 - 04:54 PDT
Update
We are continuing to monitor for any further issues.
Posted 5 months ago. Jul 29, 2018 - 13:36 PDT
Monitoring
The issue has been addressed and reports are available again. All scheduled reports that were not run on their regular schedules are being generated.
Posted 5 months ago. Jul 29, 2018 - 13:35 PDT
Update
The team is continuing to look into the issues. The impact has been identified. A root cause and solution has not been determined and implemented yet.
Posted 5 months ago. Jul 29, 2018 - 11:17 PDT
Identified
All automated reports are currently unavailable and delivery is delayed. We are working to resolve the issue.
Posted 5 months ago. Jul 29, 2018 - 09:40 PDT
This incident affected: Merchant Control Center and Direct Merchant eCommerce.