Automated Report Generation Unavailable

Incident Report for POSPortal

Resolved

All reports have been successfully generating since the issue was resolved. This incident is now being closed.

Posted 12 months ago. Jul 30, 2018 - 04:54 PDT

Update

We are continuing to monitor for any further issues.

Posted 12 months ago. Jul 29, 2018 - 13:36 PDT

Monitoring

The issue has been addressed and reports are available again. All scheduled reports that were not run on their regular schedules are being generated.

Posted 12 months ago. Jul 29, 2018 - 13:35 PDT

Update

The team is continuing to look into the issues. The impact has been identified. A root cause and solution has not been determined and implemented yet.

Posted 12 months ago. Jul 29, 2018 - 11:17 PDT

Identified

All automated reports are currently unavailable and delivery is delayed. We are working to resolve the issue.

Posted 12 months ago. Jul 29, 2018 - 09:40 PDT

This incident affected: Merchant Control Center and Direct Merchant eCommerce.

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