eCommerce Sites Unavailable

Incident Report for POSPortal

Resolved

The incident has been resolved. All sites are operational.
Posted Aug 09, 2018 - 12:46 PDT

Monitoring

The hosting provider has has resolved the issue. We are continuing to monitor. The sites are currently operational.
Posted Aug 09, 2018 - 11:44 PDT

Identified

The system hosting provider is experiencing network issues. They are working to resolve and we are monitoring their progress.
Posted Aug 09, 2018 - 11:42 PDT

Investigating

Both eCommerce sites are currently unavailable. The team is looking into the issue.
Posted Aug 09, 2018 - 10:58 PDT
This incident affected: eCommerce - Merchant Direct.