MCC Access issues

Incident Report for POSPortal

Resolved

This incident has been resolved.

Posted 5 months ago. Sep 17, 2018 - 14:11 PDT

Update

We are continuing to monitor for any further issues.

Posted 5 months ago. Sep 17, 2018 - 08:43 PDT

Monitoring

The issues has been resolved. All functionality should be restored. We will continue to monitor the applications.

Posted 5 months ago. Sep 17, 2018 - 08:42 PDT

Identified

Some users are having issues accessing MCC and Direct. The root cause has been identified and the team is working on a solution.

Posted 5 months ago. Sep 17, 2018 - 08:34 PDT

This incident affected: Merchant Control Center and Direct Merchant eCommerce.