Degraded Performance with API and Portal Access.

Incident Report for POSPortal

Resolved

The changes implemented last night have addressed the issue with the transaction throughput.

Posted Jul 17, 2018 - 05:55 PDT

Monitoring

A solution has been implemented to address the performance issue with the application. This will be monitored for 24 hours to validate ensure the issue has been addressed. The next update will be no later than 8 AM PST on 7/17/2018.

Posted Jul 16, 2018 - 21:31 PDT

Investigating

We are investigating slow response times with API and Portal Access services.

Posted Jul 16, 2018 - 14:40 PDT

This incident affected: Portal Cloud.